Frequently Asked Questions

Everything you need to know about shopping with Tip Top.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping may take 7-14 business days depending on your location and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options through Klarna and Afterpay.

Are your materials sustainably sourced?

Tip Top is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and low-impact dyes in over 70% of our current seasonal collection.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.